Find quick answers, tutorials, and tips to get the most out of your membership.
What if I am new? Where do I start?
You can start with any tutorial you choose and start learning simple techniques to build beautiful paintings right away! Beginner’s Bootcamp is also a great place to start to lay the foundation of building gorgeous, three-dimensional paintings! But, I assure you, you can create any of our paintings. Jump right in, pause, rewind and go at your pace. I promise you that with my techniques, you will be building beautiful paintings from the start. Just trust the process and you will do great!
How to log in to my library on a mobile device?
How to log in to my library on a desktop?
How do I find and navigate in my Library?
As an HQ Member, do I have to pay for workshops or bootcamps?
Everything is included with your HQ Membership. All workshops and bootcamps are free for HQ Members.
As a member, can I use these designs to teach my paint party classes?
Yes, as an active member, you can teach all of Casey’s designs in your own in-person classes.
How to access and print a stencil?
How do I find Workshops and Bootcamps?
Do I have to use your supplies?
How can I access Master Supply List?
Do you have a printable Look Book?
How do I change my payment method?
How do I switch from monthly to annual and save 2 months?
What if I forgot or lost my password?
How to update my password?
How to search the library?
How to apply a coupon code in the app?
How do I find the name of a painting?
Absolutely! Once you join, you’ll get access to our paint swatch color guide inside the Library, which makes it easy to match your paints to the ones we use in the tutorials.
Yes! Casey’s techniques to build beautiful, three-dimensional paintings are easy to follow, even for beginners. With step-by-step instructions, stencils, and easy techniques, you’ll create a painting you’re proud of from your very first session.
Definitely! Casey HQ includes exclusive rights to use Casey’s designs in your own paint parties, plus marketing scripts, venue lists, and business training to help you fill your classes.
No worries! You can paint at your own pace, pause, rewind, and return whenever it works for you.
Absolutely. Casey and our friendly team walk you through everything step by step—from joining live classes to finding replays and using your materials. You’ll also receive a simple guide before we begin, and our team is just an email away if you need help.
Not at all! We provide stencils for each project, so you can trace and start painting with zero stress about drawing.
You can use supplies you already have, or we offer a simple supply list with links for easy ordering. For maximum convenience, we also offer all-in-one painting kits for members at a member discount.
You’ll receive an email with a link to your Library right away. If you don’t see it, search “Casey” in your spam or promotions folder. If you still can’t find it, please email Customer Support at info@CaseyKHQ.com
Sometimes our emails can end up in spam, junk, or promotions folders instead of your inbox. The best way to make sure you receive our emails is to add our email address info@CaseyKHQ.com to your contact list. Click here to watch a short video on how to do it.